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Our Services

Our services are free, confidential, and culturally sensitive. YMCA’s Immigrant Services has been helping newcomers settle into the Greater Sudbury region for more than 10 years. Our multi-lingual settlement staff work collaboratively with community partners to help you build a personalized settlement plan, responsive to your needs.

  • Conduct a needs assessment to determine the level of services that is required
  • Create settlement plans that are developed based on your individual needs
  • Deliver information and orientation sessions
  • Makes referrals to community agencies, programs and services as needed
  • Coordinate language assessments remotely through Thunder Bay Multicultural Association and the YMCA – YWCA National Capital Region and refers eligible candidates to LINC
  • Offer English Conversation Circles
  • Coordinates welcoming community activities

To assist newcomers within the school system, Settlement Worker in the Schools (SWIS) focuses on the needs of immigrant students and their families within schools and the community. Services are provided on an ongoing and as-needed basis.

SWIS Services:

  • Information and orientation sessions about the English school system
  • School registration
  • Parent/teacher interviews
  • Participation in school events and activities
  • Needs assessment and referrals to community resources
  • Community connections
  • Social integration support
  • Information sessions to school staff to ensure cultural competence
  • English Conversation Circle

Leyla Makhambet is the Settlement Worker in the Schools (SWIS) serving Rainbow District School Board and the Sudbury Catholic District School Board. She can be reached by calling 249-377-5645 or emailing

Appointments with SWIS can be scheduled at the schools in the directories below.

Rainbow District School Board Directory of Schools

Sudbury Catholic District School Board Directory of Schools

If you are a newcomer to Canada and need to learn or improve your English language skills, YMCA NEO Immigrant Services offers virtual language assessment service at no cost and can refer you to a government-funded language program that suits your needs.

• 18+ years of age
• Ontario Residents, with one of the following immigration statuses:
– Canadian Citizens born outside of Canada whose native language is not English
– Permanent Residents
– Convention Refugees/Protected Persons
– Persons in Canada whose applications for Permanent Resident status are being processed in Canada and who have been informed by a letter from Citizenship and Immigration Canada of the initial approval of their application subject to an admissibility assessment
– Refugee claimants
– Temporary workers or students who have obtained initial approval for a concurrent Application for Permanent Residence
– Foreign domestic workers admitted under the Live-In Caregiver program

Call or Email to Book an Appointment
(705) 674-2324

On the day of your Language Assessment
1. Bring your immigration documents
– Original landing document
– Citizenship Card
– Permanent Resident Card

2. Plan for two to three hours for the assessment
– Assessor will ask you to write, read and speak in English
– You will be provided with your benchmark numbers by the assessor
– You can be referred to a government-funded English language program

  • Recruit and retain volunteers to support settlement services within the YMCA – leading English Conversation Circles and welcoming community activities
  • Work with community agencies to create volunteer opportunities across the region for newcomers
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