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Home Support Worker (Home Help Worker)

Home Support Worker (Home Help Worker)

  • Casual/ FT/ PT
  • Timmins
  • Closing date: Mar 1, 2021

Website Canadian Red Cross

The Canadian Red Cross mission is to improve the lives of vulnerable people by mobilizing the power of humanity in Canada and around the world.

Posted: September 11, 2019

Region: Timmins & District Branch, ON

Status: Casual
Do you want to make a difference? Join the world’s largest humanitarian network. The Canadian Red Cross Society, a not for profit, humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is currently seeking Home Help Workers  Timmins Branch.Reporting to the Community Services Coordinator, the successful candidates will provide home maintenance services on a regular, occasional or on a one time basis to seniors in the Timmins District. In accordance with the policies and practices of the Community Health Services (CHS), Canadian Red Cross, provides assistance in maintaining a healthy and clean home environment to the vulnerable in their place of residence.



Responsibility 1.  Home Management

Performs a variety of housekeeping tasks:

  • Changes/makes bed(s)
  • Wash floor(s)/wall(s)
  • Cleans refrigerator, stove, microwave etc.
  • Cleans bathroom(s)
  • Vacuums/sweeps
  • Cleans cupboard(s)/closet(s)
  • Wash window(s), ensuring that feet remain flat on floor
  • Dusts
  • Washes Dishes

Responsibility 2.  Laundry Duties

Performs laundry tasks in accordance with established care plan:

  • Washes/Dries clothing
  • Folds and puts away clothes


Responsibility 3.  Maintains a Safe Environment

Promotes a safe environment for both the client and worker:

  • Implements infection control measures (e.g. routine practices)
  • Safely operates and maintains equipment
  • Handles and stores hazardous products safely (WHMIS)
  • Maintains comfort and safety of client’s immediate environment
  • Identifies and reports any unsafe or hazardous equipment and situations
  • Takes measures to ensure personal safety


Responsibility 4.  Reporting and Communication

Observes and reports any changes or problems related to the client or client’s environment to the immediate Supervisor in a timely manner:

  • Reports any requests for change(s) to the care plan by the client and/or family members or other service providers
  • Seeks prior approval from immediate Supervisor before initiating any changes in the care plan
  • Identifies conditions/situations which require assistance and reports to Supervisor
  • Recognizes importance of observing behaviours
  • Demonstrates objectivity and descriptiveness in reporting
  • Understands and uses terms and abbreviations including metric and the 24 hour clock, where applicable
  • Verbally and non-verbally:
    • interacts one-to-one with client with/without language barriers, sensory deficits
    • validates individual’s communication
    • verbalizes recognized changes
    • seeks direction appropriately
    • reports daily activities and/or observations as appropriate
    • participates in team conferencing as appropriate
  • In writing:
    • documents care given as appropriate
    • follows directions of care plan
  • Adapts communication to best meet the needs of client while promoting client’s sense of security, dignity, independence and control
  • Demonstrates understanding of client’s needs including physical, social, emotional, spiritual and cultural

This is a general overview of the position and other duties may be added per Community Health Services policies and procedures.



The minimum qualifications for this position include some secondary school education and up to one year of experience in household management. Interpersonal skills typically gained through daily living skills acquired in caring for the household management needs of a family, elderly, disabled or ill family member. Demonstrates fundamental abilities:

Participates as a member of the core/support team:

  • carries out tasks, accepts assignments, completes assignments
  • time management skills: plans workload, balances multiple demands on time
  • follows care plan
  • does not exceed the boundary of the therapeutic/professional relationship
  • acknowledges limitations: keeps within role and knowledge base


Demonstrates acceptable work habits

  • dependable, punctual
  • able to manage stress
  • accepts suggestions
  • interacts well with others
  • maintains professional appearance
  • maintains confidentiality of information about clients, caregiver/family and CHS.



The work is performed in the residencies of the clients.  Local travel to clients within the Timmins district is required.

To apply for this position, please click here.
Start date: Start date to follow selection process

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