Field Service Technician

Overview
We are seeking a skilled and dedicated Field Service Technician to join our team. This role involves providing on-site support and maintenance for various types of office equipment. The ideal candidate will possess a strong computer/networking and mechanical knowledge base, and excellent customer service skills. This position requires the ability to work independently while ensuring high-quality service delivery to our clients.

Duties

• Perform installation, maintenance, and repair of equipment including printers, copiers and scanners
• Collaborate with sales to provide insights on customer needs and solutions
• Maintain a clean and organized work environment while adhering to safety protocols
• Provide exceptional customer service by addressing client concerns promptly and professionally

Qualifications

• Proven experience as a technician would be an asset
• Strong mechanical knowledge
• Familiarity with computers and networked printers and scanners
• Ability to analyze technical problems and implement effective solutions
• Proficient in English with excellent communication skills for effective customer interaction. French would be an asset.
• Knowledge of basic electrical theory and troubleshooting
• Must possess a valid driver’s licence

Job Types: Full-time, Permanent

Pay: from $40,000.00 per year

Benefits:

• Company car
• Dental care
• Extended health care
• Life insurance
• On-site parking