Sales Advisor

Sales Advisor

$16 per hour + Commission 

Job Duties

• Utilize selling techniques in all customer transactions, including:
• The use of the telephone tracker to maximize booking ratios.
• Offer a minimum of one up-sell and one cross-sell item to each customer.
• Ask for the order with every customer.
• Make a “10 O’clock call” to each customer when appropriate.
• The delivery of all vehicles, utilizing the “High Touch” delivery method.
• Offer a thank-you discount coupon to all customers
• Perform a follow-up phone call to all customers to answer any questions or concerns within 3-4 business days.
• Perform a minimum of 5 competitive survey calls per week to keep informed on changes in the marketplace.
• Calculate pay commissions weekly.
• Clean and décor the sales environment (showroom).
• Service the needs of our wholesale customers.
• Actively generate customers using the employee incentive programs to large employers in your area.
• Perform all other sales duties as assigned by the manager

Requirements

• Strong customer service and troubleshooting skills
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
• Able to effectively communicate both verbally and in writing
• Strong attention to detail
• Computer literate, including effective working skills of MS Word, Excel and e-mail
• Professional appearance and manners
• Strong work ethic and positive team attitude
• Proven sales ability
• Satisfactory completion of the sales training program.
• Ability to work Saturdays
• Willingness to learn
• Valid drivers license

To Apply: Send your resume to marybeth.falcon@drivenbrands.com with “Sales Advisor – Sudbury” in the subject line.