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Frequently Asked Questions

Scan your child’s membership card at the front desk and proceed to the change room. Change your child into swim attire. Enter the pool through the shower area. Locate the Aquatic Host to sign in your child to his/her lesson. You will also be required to sign out your child from swim lessons.

The Aquatic Host will help you find your child’s class. Each week you will meet your instructor at the same meeting spot.

Our family change room is for families with children of all ages and is also available for members with special needs that require assistance from a caregiver. Families also have the option to use the general change rooms.

When walking through the showers or onto the pool deck, outdoor footwear must be removed. You are welcome to wear indoor shoes, sandals or walk in bare feet. All food or beverages other than water in a plastic bottle must be left in the change room.

For more information, please contact the Aquatic Supervisor:

Sudbury: 705-688-7300 ext. 2129
North Bay: 705-497-9622 ext. 253

Yes, we offer family swim passes for $22.60 with HST! Please visit Membership Services to purchase.

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