Frequently Asked Questions

This is my child's first swim lesson, what do I do?

Scan your child’s membership card at the front desk and proceed to the change room. Change your child into swim attire. Enter the pool through the shower area. Locate the Aquatic Host to sign in your child to his/her lesson. You will also be required to sign out your child from swim lessons.

The Aquatic Host will help you find your child’s class. Each week you will meet your instructor at the same meeting spot.

Which change room should I use?

Our family change room is for families with children of all ages and is also available for members with special needs that require assistance from a caregiver. Families also have the option to use the general change rooms.

Is there anything else I should know?

When walking through the showers or onto the pool deck, outdoor footwear must be removed. You are welcome to wear indoor shoes, sandals or walk in bare feet. All food or beverages other than water in a plastic bottle must be left in the change room.

Where can I find more information?

For more information, please contact the Aquatic Supervisor:

Sudbury: 705-688-7300 ext. 2129
North Bay: 705-497-9622 ext. 253

Do you offer swim passes?

Yes, we offer family swim passes for $22.60 with HST! Please visit Membership Services to purchase.