Frequently Asked Questions

Where is drop off?

Camper drop-off is at the Y (186 Chippewa Street West) at the end of Fraser St, beside the gymnasium exit doors. You can drop off your camper any time after 7:30am. Our regular daily programming will start at 9:00am

Pick-Up

Camper pick-up is between 4:30pm and 6:00pm. To make sure campers get home safely, we require anyone picking up a camper to bring photo ID with the name matching our “authorized to pick up” list.

Will my child swim everyday?

Unfortunately, our pool will be closed for renovations during the 2025 camp season, and campers will not have the opportunity to swim at this location.

Where is drop off?

Camper drop-off is at the East Ferris Community Centre, 1267 Village Rd, Astorville any time after 7:30am. Programming begins at 9:00 am.

Pick Up

Camper pick-up is between 4:00pm and 6:00pm at the East Ferris Community Centre, 1267 Village Rd, Astorville. To make sure campers get home safely, we require anyone picking up a camper to bring photo ID with the name matching our authorized to pick up list.

Will my child swim everyday?

There is no swimming at this location.

Drop-Off 

Camper drop-off is at the Y (186 Chippewa Street West) at the end of Fraser St, beside the gymnasium exit doors. You can drop off your camper any time after 7:30am.

The bus for camp Tillicum leaves right at 9am, so please ensure that your camper is dropped off by 8:50. If your camper misses the bus, you are responsible for getting them to Tillicum.

*If your child is getting dropped off at Camp Tillicum they can be dropped off at 9:30am*

Pick-Up

The bus from Camp Tillicum will arrive at the YMCA by 4:30 pm, camper pick-up is between 4:30pm and 6:00pm. To make sure campers get home safely, we require anyone picking up a camper to bring photo ID with the name matching our “authorized to pick up” list.

*If your child is getting picked up at Camp Tillicum they must be picked up by 4pm*

Will my child swim everyday?

While we aim to swim each day, swimming will be dependent on the weather and water quality of Lake Nipissing each day.

Where is drop off?

Camper drop-off is at 140 Durham Street.  You can drop off your camper anytime between 7:30am and 9:00am. Our regular daily programming will start at 9:00am.

Pick Up

Camper pick-up is between 4:00pm and 6:00pm. To make sure campers get home safely, we require anyone picking up a camper to bring photo ID with the name matching our “authorized to pick up” list.  

Will my child swim everyday?

At our Durham branch day camps, all campers will have the opportunity to swim each day. Please send your camper with a bathing suit, towel and a life jacket if needed. Campers between the ages of 6-9 will have the opportunity to take the swim test to determine swimming abilities! Campers over 10 do not need to partake in the swim test unless requested by the guardians.

Where is drop off?

Camper drop-off is right next to the Kivi Park Main Site, 4472 Long Lake Road – in the city building. You can drop off your camper anytime between 7:30am and 9:00am. Our regular daily programming will start at 9:00am.

Where is Crowley Lake drop off?

Camper drop-off is at the Crowley Lake Outpost. Staff will be waiting outside for your camper. You can drop off your camper anytime between 7:30am and 9:00am. Our regular daily programming will start at 9:00am so if you need to drop your camper off late, please give us a call. https://www.ymcaneo.ca/marcom-requests/

Directions to Crowley Lake

To access Crowley Lake, turn on to McFarlane off of Long Lake Road and then take a right onto Raft Lake Road. Follow the road through to Kasten Lake Road (also known as Brodill Lake Rd) until you arrive at the gate for Crowley Lake. It is about an 10-minute drive from Long Lake Road to access point. We ask that if your child is attending camp with a friend, to please car pool as much as possible!

https://kivipark.com/getting-to-crowley-lake/

Pick-Up

Camper pick-up is between 4:00pm and 6:00pm. To make sure campers get home safely, we require anyone picking up a camper to bring photo ID with the name matching our “authorized to pick up” list.

Will my child swim everyday?

Only the Crowley Lake specific camps have the opportunity to swim daily. All other camps will have water day on the last day of each camp session.

Your camper will need the following items every day at camp!

• Hat 
• Sunscreen 
• Water bottle
  • FILLED WITH WATER AND EXTRA WATER! There is no water bottle filling station at Kivi Park
• A folding chair 

Where is drop off?

Camper drop-off is at 1 Denis Avenue (Walden Trails) at the main chalet.  You can drop off your camper anytime between 730am and 9:00am. Our regular daily programming will start at 9:00am.

Pick Up

Camper pick-up is between 4:00pm and 6:00pm. To make sure campers get home safely, we require anyone picking up a camper to bring photo ID with the name matching our “authorized to pick up” list.

Will my child swim everyday?

There is no swimming at this location. On the last day of each camp session, we have a camp wide water day!

A special note for campers interested in Mountain Bike Camp

All campers must come to camp with a working bike and a safe helmet. The bikes are required to have gears that work, should have two sets of working breaks (front and rear brake), inflated tires, tight spokes and a well-maintained in. We also recommended a water bottle to attach to their bikes. We ask that all campers follow this requirement list to ensure the campers’ safety and others around them.

Camp Hours

8:00am – 5:30pm

Where is drop off?

Camper drop-off is at 175 Avery Dr, at the Community Centre. You can drop off your camper anytime between 8:00am and 9:00am. Our regular daily programming will start at 9:00am so if you need to drop your camper off late, please give us a call.

Pick-Up

Camper pick-up is between 4:00pm and 5:30pm. To make sure campers get home safely, we require anyone picking up a camper to bring photo ID with the name matching our “authorized to pick up” list.

Will my child swim everyday?

There is no swimming at this location. We are lucky to have great outdoor space for our programming and we will spend time outside! Please send your camper with a hat, sunscreen, a water bottle and appropriate clothing for the weather so we can make the most of our safe play area!

Camp Hours

8:00am-5:30pm

Where is drop off?

Camper drop-off is at Collins Hall, 120 Hillside Dr. North, Elliot Lake. You can drop off your camper anytime between 8:00am and 9:00am.

Pick-Up

Camper pick-up is between 4:00pm and 5:30pm. To make sure campers get home safely, we require anyone picking up a camper to bring photo ID with the name matching our “authorized to pick up” list.

Will my child swim everyday?

No, there is no swimming location on site. On Fridays, our campers will walk to the beach as a group. End of the day Pick Up will take place at the beach. Please ensure your camper comes prepared with a bathing suit, towel and life jacket if needed. Campers over the age of 6 will be able to take part in a swimming test to determine swimming abilities.

Registration opens on Saturday, February 22nd at 10am, and takes place on our YMCA registration portal. Click HERE to register.

If you run into any issues registering online, you can give a call to the membership services desk to register over the phone, or reach out to our Programs Administrative Supervisor, Emily McIlroy, at emily.mcilroy@ymcaneo.ca

A 25% deposit will be owed at the time of registration. The remaining balance will be split into 3 payments due on April 4th, May 2nd and June 6th. Balances must be paid in full prior to the start of camp.

Subsidy registrations need to be completed by a staff member to override the 25% deposit required on the website. You can call the membership services desk to register over the phone, or reach out to Programs Administrative Supervisor, Emily McIlroy, at emily.mcilroy@ymcaneo.ca

You can apply for financial support on our online portal.

Support will be determined based off of the financial statements provided. A staff member will review your application once complete, and will determine the level of assistance that can be provided. Typically, this amount is up to 50%, however in special circumstances we are able to go above this amount of support.

Once you are approved for financial support, this will automatically apply to all of our core service offerings, including membership, camp and programs.

If you have been approved for financial support, and are in need of further support, please reach out to Programs Administrative Supervisor, Emily McIlroy, at emily.mcilroy@ymcaneo.ca. We also have support available if you are need of supplies for your camper to attend camp.

We have updated our inclusion policy for the 2025 camp season. We unfortunately cannot provide inclusion staff at this time. Campers requiring extra support are still welcome at our camp locations, however families are required to provide their own support worker for camp. (EA, PSW, Respite Worker, family member over the age of 18 etc.) There is no extra cost for support workers to attend camp. For more information, please reach out to Programs Administrative Supervisor, Emily McIlroy, at emily.mcilroy@ymcaneo.ca.

To request a cancellation or refund, please email a written request to:

Please note that refunds are not granted for:

• Inclement weather.
• If a camper is withdrawn early by a parent/guardian.
• If a camper is sent home due to misconduct.

All individuals who are able to pick up your camper, including yourself, need to be on their approved pick up list filled out at registration. At pick up, a pieice of identification is needed as per our safeguarding children policies.

To add or remove individuals from the approved pick up list, please email our Programs Administrative Supervisor – emily.mcilroy@ymcaneo.ca

• Lunch*
  • * the YMCA is a nut-sensitive site, we ask that all meals and snacks are free from nuts
• Snacks – morning and afternoon
• Refillable Water bottle
• Hat
• Sunscreen
• Closed toed shoes
• Weather Appropriate Clothing
• Tuck Money – optional

Most of our summer day camps run from 7:30am-6pm Monday to Friday, excluding holidays. Please check the site specific information to confirm.

The week before each camp session starts, an email will be sent out to the email on file with all pertinent information for that camp session.

Tuck is our camp shop! Campers will have the opportunity twice a week to purchase YMCA camp swag and snacks. Items typically range between $1-$10.

Please direct questions to the appropriate camp email.

For questions relating to registration or payments, please reach out to our Programs Administrative Supervisor at emily.mcilroy@ymcaneo.ca